Courtesy letter

Courtesy letter

Courtesy letters are really reminders... that you pay for. They are issued and sent by registered mail after no action on the part of the infringer for the first 32 days after the infringement notice was issued.

With a courtesy letter you cannot pay the 50% discounted amount but now have to pay the full amount plus an additional administration fee for the Courtesy Letter. A Courtesy Letter will inform you that:

  • You have failed to comply with the requirements of the Infringement Notice;
  • You have to, within a period of 32 days after receipt of the Courtesy Letter:
    • pay the penalty; as well as the prescribed fee for the Courtesy Letter; or
    • in the case of a minor infringement, submit a Representation to the Agency; or
    • apply to make payments in instalments; or
    • notify the Agency if you elect to be tried in cour.
  • Failure to comply with the above requirements of the Courtesy Letter within the time permitted will result in the issuing of an Enforcement Order.

Should you exercise more than one of the options above, and such options include paying the penalty, the matter will be concluded without consideration of any of the other options.